Privacy Policy
Last updated: 25 September 2026. This policy explains how Intechs Computers (World Business Center, 3rd Floor, Shop No. 9, Tom Mboya Street, Nairobi, Kenya; phone 0723 116088; email info@intechscomputers.tech) collects and uses personal data, in line with the Kenya Data Protection Act, 2019.
1. Information we collect: details you give us when you place an order, book a service, fill in a form or chat with us (such as your name, phone number, email, delivery address and the details of your order, booking or message), and basic technical data about how you use our website (such as your device, browser and pages visited), collected through cookies.
2. How we use it: to process and deliver orders, manage bookings and repairs, answer your questions and support requests, provide warranty service, improve our website, and, with your consent, send you offers. We do not sell your personal data.
3. Payments: online payments are processed by secure third-party payment providers. We do not store your full card details.
4. Sharing: we share only what is needed with delivery partners, payment providers, and the service providers that run our website, chat and email, or where the law requires it.
5. Cookies: our website uses cookies to keep it working (for example your cart) and to understand how it is used. You can block or delete cookies in your browser settings.
6. Keeping your data: we keep personal data only as long as needed for the purposes above or as required by law, then delete it securely.
7. Your rights: you may ask to access, correct or delete your personal data, object to its use, or withdraw consent to marketing at any time. You may also complain to the Office of the Data Protection Commissioner (ODPC) in Kenya.
8. Contact us: for any privacy question or request, call or WhatsApp 0723 116088, email info@intechscomputers.tech, or visit us at World Business Center, 3rd Floor, Shop No. 9, Tom Mboya Street, Nairobi.