Brands and support in one place
Our range includes HP, Dell, Lenovo, Apple Mac, Acer, ASUS, MSI and Microsoft Surface computers, alongside printers, monitors, accessories, networking, CCTV and power equipment. Stock varies by model; ask for the exact configuration and current availability.
Compare new and Ex-UK options, ask about a RAM or SSD upgrade, or discuss a repair before deciding whether to replace your device. For business purchases, share your quantity, software requirements and budget so the quotation matches the work.
What makes our service different?
A physical shop gives you a place to collect orders and bring a device for assessment. Direct phone and WhatsApp contact lets you discuss specifications, condition and support with the same business supplying the equipment. Read about Intechs Computers and find our shop.
New or Ex-UK? Compare before buying
- Brand-new: consider it when factory-sealed condition, newer features and a longer warranty matter most.
- Ex-UK / refurbished: consider it when value matters; confirm cosmetic condition, battery condition, charger and the exact specifications.
Match the computer to your work
For browsing, study and office work, start by comparing 8GB RAM and an SSD. For many open apps, coding or heavier spreadsheets, consider 16GB RAM or more. Gaming, CAD and video editing need a closer look at the exact CPU, graphics card, cooling and software requirements. Processor generation matters as well as the Core i5 or i7 name.
Before payment, confirm screen size and resolution, touch or non-touch, ports, storage, upgrade options, operating-system licence and total price. Read our buying guides and practical IT articles.
Know your warranty and repair terms
Brand-new products usually carry a 1-year warranty; used, refurbished and Ex-UK products usually carry 6 months from purchase. Terms vary by item. Confirm the specific coverage before ordering and keep your receipt.
Warranty coverage and sealed products
Our published warranty covers manufacturing faults and excludes physical damage, liquid damage and misuse. Accessories may have different terms. Read the Return & Refund Policy for eligibility and the claims process.
Brand-new factory-sealed products are unsealed after full payment. Confirm specifications, colour and features first. If a unit is defective when unsealed at purchase, our purchase inspection policy is to replace it with another brand-new unit.
How long will a repair take?
Repaired items come with a 1-month repair warranty. Repairs take from 15 minutes to a maximum of 14 working days, depending on the repair job type. Ask for an assessment, quotation and estimated completion date for your specific repair before authorising work. Discuss or book a repair.
Nairobi base, delivery across Kenya
Our shop is in Nairobi; you do not need to visit to discuss an order. Send your town and exact delivery location so we can confirm availability, delivery coverage, the fee and the expected arrival date before payment.
Delivery timing, tracking and receiving
Our published delivery guide is usually 1 business day within Nairobi and 1–3 business days by courier to other Kenyan towns after order confirmation. These are estimates; remote locations, courier routes and holidays can affect arrival. Orders confirmed after 5pm, on Sundays or public holidays are processed the next business day.
We share the rider contact or courier tracking details after dispatch. Check the package and item on arrival. Report damage or a wrong item within 7 days with your order details, following our policy. Shop collection is free; delivery charges are confirmed before payment. We currently deliver within Kenya only.
Read the full Shipping & Delivery Policy.
